Deriv: payment requests handled by a Slack agent where no model decides about money
Published
How does this AI workflow work?
- Replaces: 20 to 40 internal payment requests a day, each taking 20 to 40 minutes of checking balances, status and history across 4 to 5 systems before executing and replying.
- What to connect: a Slack agent with a structured request form, read-only verifiers per scenario (40+), and an ordered rule ladder that decides execute, reject, escalate or "needs more info". The language model only writes the explanation for the reviewer, with a template fallback; a separate rule-based monitor alerts on suspicious patterns. First six weeks: 779 cases, about 254 hours saved, handling time down to under 2 minutes.
- Who it's for: finance, payments and operations teams, and anyone automating money or compliance steps.
From the Morning Tokens issue of Oct 14, 2026