Rewrite product docs from real support tickets overnight
Published
How can AI replace hand-writing docs from tribal knowledge and sparse pages that don't match how users actually get stuck?
- Replaces: Hand-writing docs from tribal knowledge and sparse pages that don't match how users actually get stuck.
- What to connect: Astra (Aside) to mine past support tickets, user chats and use-case notes with subagents; Claude Code to map 200+ user journeys; cloud VMs with a browser driver to walk each journey on the live docs in parallel; then compile a new docs version and repeat overnight.
- Who it's for: Product and infra teams shipping developer tools who already have a support inbox and need docs that match real friction, not imagined ones.
From the Morning Tokens issue of Oct 17, 2026